Seeking EMS Clinical Coordinator to Join Our Team

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FDRHPO and its North Country EMS Program Agency are currently accepting applications for an Emergency Medical Service (EMS) Clinical Coordinator. Here’s a brief description of this important role:

Please send cover letter, resume and 3 references to Fort Drum Regional Health Planning Organization, 120 Washington Street, Suite 230, Watertown, NY 13601 or email to: (Please do not apply through Facebook.)

The EMS Clinical Coordinator is responsible for working with ambulance services, hospitals, county emergency management, and regional councils that span the eight-county region of Jefferson, Lewis, St. Lawrence, Franklin, Clinton, Essex, Warren, and Washington. The candidate may be located in any of the eight counties.

Success as an EMS Clinical Coordinator requires the ability to build effective working relationships with partners, understand the tenets and mechanics of healthcare deliverables, and efficiently leverage healthcare data and technology to support pre-hospital patient care to include:

  • Facilitating quality improvement, including workflow assessment, redesign, and evaluation
  • Optimizing electronic health records (ePCR)
  • Understanding the clinical documentation process to educate EMS providers, participate in regional and state data quality initiatives
  • Serving as a subject matter expert on emergency medical services
  • Organizing, preparing materials for, and conducting external partner and committee meetings
  • Conducting regional training/instruction to EMS providers
  • Identifying regional training needs
  • Participating in development of clinical protocols and policies
  • Assisting in completing healthcare deliverables by providing technical assistance to agencies in relation to education
  • Special projects and other duties as assigned


  • An associate degree in a healthcare discipline, medical information systems, or a related field, from an accredited college or university. Relevant Bachelor’s degree preferred.
  • A minimum of two years’ experience in emergency medical services field preferred.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.), ePCR platforms, and video conferencing applications
  • Excellent organizational, communication, and interpersonal skills
  • Excellent ability to multitask and work independently on simultaneous projects
  • Employment is conditional on verification of background check
  • NYS Critical Care or Paramedic Certification preferred
  • NYS EMS Certified Instructor Coordinator preferred
  • AHA or equivalent Instructor Status for ACLS, PALS, CPR preferred
  • Must have a valid NYS Driver’s license


  • Compensation commensurate with education and experience
  • $50,000-$55,000

Available Benefits:

  • Comprehensive benefit package
  • Retirement
  • Paid holidays, vacation, and sick time

Position Type

  • This is a full-time position

FDRHPO and NCI are an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, gender identity, sexual orientation, genetics, age, disability, protected veteran status, or any other characteristic protected by law. EOE/M/F/Vet/Disability